GSC Market Logistics Specialist
Job in
Sandton, 2172, South Africa
Listing for:
Pfizer
Full Time
position
Listed on 2026-01-12
Job specializations:
-
Supply Chain/Logistics
Logistics Coordination, Procurement / Purchasing, Inventory Control & Analysis, Supply Chain / Intl. Trade
Job Description & How to Apply Below
POSITION DETAILS
POSITION TITLE:
Supply Chain Specialist
DIVISION/BUSINESS
LINE:
Pfizer Global Supply
SUB DIVISION:
Global Supply Chain
ROLE SUMMARY
Coordinate all incoming shipments and works to improve supply chain processes for our organization. Ensuing that all supply chain business activities are executed timeously and proficiently.
Management of a Customer Sales Order from receipt until product delivery through a streamlined and competent process flow (including entering of order in PRIME, preparation of required shipping documents, invoices, import permits, SAP systems execution, returns, credit notes, etc.)
Collaborate with Market Supply Chain Planning Manager to develop accurate demand plans
Identify cost-saving opportunities in procurement, warehousing, and distribution Analyze and improve supply chain workflows to reduce waste and inefficiencies
ROLE RESPONSIBILITIES
Logistics co-ordination
Communicate with supply chain colleagues and freight forwarders to optimize shipping activities until 3PL warehouses deliveries.Daily updating of the shipping register with upcoming shipments, pre- alerts and delivery statusSupport by performing track and trace activities on all upcoming shipmentsClearing instruction completion and share with Freight forwarderPrepare Invoice documentation for processing readinessAd Hoc queries / shipment follow-up for invoices or other shipment related requestsSave and archiving of all shipping documents.Inventory & Sales support
Requesting of import permit numbersSupport with GTS production system management update for product license and classificationMaintenance of import permit trackerRecord all transportation deviations received from the LSP on QTS systemPerform daily sales validation checks is done between LSP and PfizerEnsure missing customer and pricing is shared with relevant stakeholdersSupport with Sales reconciliation to ensure sales alignment between LSP and Pfizer monthlyRaise tickets to address any SAP or LSP system errors identified.Support with required sales/inventory correctionsSupport with generating monthly sales report to Commercial and for compliance reportingCompile a quarterly Free Goods Review report for review and sign-off by Finance and Market Supply Chain Planning ManagerProcure to payment support
Support with vendor creation and GSC purchase order processingUpdate LSP Invoice tracker and vendor invoice query supportSupport by raising critical business payment when required for EARManagement of the Shipping tracker Customer ServiceDeliver on Time as per Purchase Order (if product is available / not applicable for stock-out products)Entering Order in Prime for export markets and SAP for local market KenyaMinimum Lead Time to CustomerImport Permit Lead Time (follow up efficiency)Accuracy of SAP Inventory (corrections completed in the system required at order processing stage)Timely and Accurate Documentation (including Invoice, Shipping documents, Customs Bill, Proof of Delivery, Certificate of Analysis, any market specific document) – traceability of documentation (system and physical)Cost Optimization (through finding efficiencies in process, consolidation, mode changes, waste reduction, etc.)Monthly / bi-weekly update to customer (as defined by market sensitivity and size) of no-stock products (order, quantity, availability, etc.) and business colleagues (as relevant)Interface with Supply Planning and Logistics Team to align on customer orders (pending orders, backorders, priority orders, allocations, etc.) in ensuring minimum no-stock, minimal penalty on customer ordersTimely processing of customer product returns and tender claimsProactively address and resolve customer complaints related to delayed shipments, pricing errors, or incorrect deliveries to ensure customer satisfactionCoordinate with internal stakeholders (Commercial, Logistics, Finance) to resolve customer issues and ensure seamless service deliveryActively track and measure customer satisfaction, using feedback todrive process improvementsCompliance
Execute / Liaise Warehousing and Distribution processes, tasks and documentation in compliance with - Goods Distribution Practice…
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