Chief Revenue Officer

We are searching for an experienced Chief Revenue Officer at our Grayston Drive Sandton facility.

We at Cigicell are looking for a creating a new Chief Revenue Officer role to own all customer-facing and commercial activity across the business. The role exists to drive revenue growth, commercial performance and strategic execution across the business, and to strengthen Cigicell's relationships with its public sector customer base. This is a senior executive appointment reporting directly to the CEO, sitting alongside the COO and CFO on the executive team.

The successful candidate will take ownership of the full commercial agenda: strategy, key accounts, tender and contract management, and cross-divisional commercial performance.

• Define and drive the commercial strategy across divisions, in line with Cigicell's overall business strategy.
• Own revenue and gross profit performance across all divisions, and hold divisional commercial leads accountable to budget.
• Identify and pursue new revenue opportunities while managing the current contract pipeline.

• Own and grow relationships with Eskom, National Treasury and municipal customers.
• Establish and leverage executive-level relationships internally, within the group and externally with market participants and key stakeholders.
• Lead Cigicell's approach to municipal tender processes, working closely with the executive team on bid strategy, pricing and risk.
• Represent Cigicell externally with government, regulatory and industry stakeholders on commercial and relationship matters.

• Build and lead a commercial organisation across the divisions, including direct oversight of divisional commercial and key account leads.
• Partner with the COO on the operational and commercial commitments and delivery capacity, and with the CFO on pricing, deal structuring and commercial risk.
• Contribute as a senior executive to group strategy, capital allocation discussions and the overall direction of the business.

• Strategic thinking, with the ability to translate strategy into an executable commercial plan and hold others to it.
• Strong stakeholder management and negotiation skills, particularly with government and municipal counterparts.
• Commercial and financial acumen – comfortable interrogating revenue, margin and pipeline data.
• Resilience and sound judgement operating in a politically sensitive, sometimes unpredictable public sector environment.
• Credible, senior executive presence, able to represent Cigicell externally.

• A minimum of 10–15 years' senior commercial or general management experience, including at least 5 years in an executive or senior leadership role.
• Relevant tertiary qualification in commerce, business or a related field; an MBA or equivalent postgraduate qualification is advantageous.
• Demonstrated track record of driving revenue growth, defining commercial strategy and executing against it in a business of comparable scale and complexity.
• Direct experience managing public sector or government contracts, tenders and relationships – South African municipal, utility or state-owned enterprise experience is strongly preferred.
• Experience operating in a regulated or quasi-regulated environment with multiple external stakeholders (regulators, government departments, large corporate customers).
• Experience in payments, utilities, fintech or a related transactional services business is advantageous, but not essential if public sector commercial experience is strong.

Our company provides equal employment opportunities (EE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.