QA Team Lead

About the opportunity

We’re looking for a QA Team Lead to own the quality assurance function for Core Group’s omnichannel platform and other in-house software. This is a senior leadership role with accountability for test strategy, quality gates, QA delivery, release readiness and the development of a high-performing testing team across web, mobile, POS and integrations.

• Own and drive the test strategy, standards and quality gates across web, mobile, POS and integrations.
• Plan QA delivery across projects, including test planning, resourcing, coverage and release sign-off.
• Define and report quality metrics and continuously improve testing effectiveness.
• Ensure strong functional, regression, integration, API and performance testing across releases.
• Drive test automation and embed automated tests into CI/CD pipelines and release gates.
• Build, resource, coach and performance-manage the QA team.
• Ensure defects are triaged, tracked and resolved within agreed delivery expectations.
• Partner with Engineering Leads, Architects and stakeholders to communicate quality risk clearly and coordinate readiness for peak trading and major product launches.
• Ensure QA follows security, data-protection, compliance, change-control and release-management requirements.

• Functional & UI testing
• Regression testing
• Integration & API testing
• Performance testing
• Native iOS and Android testing
• Test automation integrated into CI/CD
• Security and compliance support

• Degree in Information Technology or a closely related field, or equivalent practical experience.
• 8+ years in software testing / QA, including recent experience leading a QA team.
• Deep expertise in QA strategy, planning and functional, regression, integration, API and performance testing.
• Strong test-automation strategy and CI/CD integration experience.
• Proven ability to run the QA function independently, including planning, resourcing and release sign-off.
• Strong people leadership and the ability to communicate quality risk to technical and non-technical stakeholders.

• ISTQB Advanced or equivalent testing qualification.
• Retail, e-commerce, POS or omnichannel experience.
• Automated testing experience across web and native mobile.
• Experience delivering QA through high-demand product launches and peak-trading periods.

You combine deep QA expertise with decisive leadership and will protect the customer experience by refusing to compromise on quality.

We value customer focus, getting things done, teamwork, innovation, integrity, passion and embracing differences. We’re looking for people who bring those values into the way they solve problems, collaborate and deliver.

Please note: These roles may require occasional out-of-hours support during peak-trading and major product-launch windows, as well as occasional travel between offices or supported markets.

If this sounds like the kind of challenge you’re ready for, we’d love to hear from you.