New Business Development Manager
Listed on 2026-09-23
-
Sales
Business Development, B2B Sales, Client Relationship Management, Sales Manager
New Business Development Manager
Are you a driven sales professional with a passion for winning new business and building lasting client relationships? We are seeking a New
Business Development Manager
to spearhead revenue growth, expand our market presence, and identify new opportunities within the credit, collections, and data solutions landscape.
This role is ideally suited to a highly motivated hunter who thrives on developing new business opportunities while maintaining and growing strategic client relationships.
Purpose of the Role:The primary focus of this role is to drive new business acquisition (80%) by identifying, pursuing, and securing new clients through proactive prospecting, strategic sales initiatives, and relationship building.
A secondary focus (
20%) involves managing and growing an allocated portfolio of existing clients, ensuring retention, client satisfaction, and the expansion of revenue opportunities through upselling and cross-selling initiatives.
New Business Development (80%):
- Identify, target, and secure new business opportunities across key industries.
- Conduct market research to identify trends, prospects, and growth opportunities.
- Generate leads through networking, referrals, cold calling, and digital channels.
- Build and maintain a strong pipeline of qualified prospects.
- Prepare and deliver impactful sales presentations and proposals.
- Respond to tenders, RFIs, and RFPs.
- Negotiate and successfully close deals.
- Consistently achieve or exceed monthly, quarterly, and annual sales targets.
- Engage with existing clients to identify and convert additional business opportunities.
- Manage and grow a portfolio of existing client accounts.
- Identify upselling and cross-selling opportunities.
- Build and maintain strong relationships with key stakeholders and decision-makers.
- Ensure high levels of client satisfaction and delivery aligned to contractual commitments.
- Drive account retention and revenue growth.
- Develop and execute sales strategies aligned to business objectives.
- Collaborate with Marketing, Operations, and Product teams to ensure seamless onboarding and service delivery.
- Provide market intelligence and client feedback to strengthen service offerings and competitive positioning.
- Monitor industry trends and competitor activity to identify growth opportunities.
- Maintain accurate sales activity, prospect, and pipeline records within the CRM system.
- Prepare regular sales reports, forecasts, and performance updates.
- Track progress against targets and ensure effective pipeline management.
Competencies:
Technical
Skills:
- Proficient in Microsoft Office Suite, particularly Excel.
- Experience using CRM systems.
- Working knowledge of SAS systems.
- Understanding of relevant legislation advantageous:
- National Credit Act (NCA)
- Debt Collectors Act
- Companies Act
- Excellent written and verbal communication skills with a strong command of English.
Competencies:
- Strong sales, negotiation, and closing abilities.
- Excellent communication and interpersonal skills.
- Results-driven and highly target-oriented.
- Resilient, self-motivated, and proactive.
- Strong relationship-building and stakeholder management skills.
- Commercially astute with sound business acumen.
- Ability to work independently while contributing to team success.
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