Retail Sales Assistant

Mission:

Helping to create Customers for Life by providing trusted advice and excellent service.

• Knowledge
• Service rendered
• Consistently improving monthly sales contributions while focusing on personal development.
• Sales comparison MOM
• Learning new skills

• Positively affecting the culture of the business and actively adding to the store buzz.
• Attitude
• Team Player

• Did you achieve 95% compliments for all customer interactions?
• Were you consistent in achieving your monthly sales target?

• Are you asking the right questions ?
• Are you Building trust by demonstrating the knowledge?
• Are you Keeping promises?
• Friendly and enthusiastic

• Passionate about information technology
• Knows how to close sales
• Give customers what they need (not what you want)
• Confident communicator

• About customers (Follow-ups, Repairs, Special Orders, Quotes)
• About each other (Helpful, Reliable)
• About the brand

• Accountability - Taking responsibility for success and failure
• Always telling the truth even when it's hard (Being open so you can learn from others)

• Values team success and personal performance
• You miss them when they're not there (Awesome)
• Respects everyone equally

• Strict adherence to company processes (No breaking rules, no shortcuts, no excuses)

• Solving technical issues
• Obsessed with delivering - in the right way
• Putting your hand up when you don't know (Be willing to learn)
• Raising the alarm when you see something wrong

• Results-oriented
• Focused on personal development of emotional intelligence (Refer to action plan)
• Wants great things for the brand

• Experience with prioritizing tasks
• Strict timekeeping
• Having a to-do list

• Always well presented
• An excellent brand ambassador
• Attention to detaiL

• Matric or NQF Level 4 equivalent
• 1-2 years Sales experience (preferred)
• Keen interest in Technology