Key Account Manager

Our client is looking for a seasoned and strategic Key Account Manager to manage and grow relationships with their most important clients in the prestigious Sandton business district and surrounding areas. This role is critical for ensuring client retention, driving account expansion, and acting as a trusted advisor. You will be responsible for understanding the complex needs of major accounts and aligning our client's solutions to meet their evolving business objectives.

This hybrid role offers the best of both worlds, with dedicated time in our Sandton office and significant opportunities for face-to-face client engagement.

• Develop and execute strategic account plans to maximize revenue and deepen relationships with key clients.
• Serve as the primary point of contact for assigned key accounts, ensuring exceptional service delivery and satisfaction.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews and present strategic insights and value propositions to senior client stakeholders.
• Collaborate cross-functionally with internal teams (e.g., product, support, operations) to meet client needs.
• Monitor client satisfaction and proactively address any issues or risks to ensure long-term partnership success.

• Proven track record of success in managing and growing key accounts in a B2B environment.
• Exceptional negotiation, communication, and presentation skills, particularly with C-level executives.
• Demonstrated ability to develop strategic account plans and execute them effectively.
• Strong understanding of client business objectives and the ability to align solutions accordingly.
• Experience with CRM software and account management best practices.
• Ability to work flexibly in a hybrid model, leveraging our Sandton office and traveling to client sites as needed.

• Highly competitive salary with substantial performance-based incentives and bonuses.
• Comprehensive health, wellness, and retirement benefits.
• Significant opportunities for professional growth and career advancement.
• Access to executive networking events and industry conferences.
• A professional and dynamic work environment located in Sandton .