ServiceNow Software Developer (6-month contract

Our client, a leading financial institution, is seeking an experienced Service Now Software Developer for a 6-month contract based in Sandton.

The successful candidate will be responsible for the technical development, configuration and implementation of Service Now Operational Health and Safety (OHS) capabilities, with a strong focus on digitising and automating workplace inspection, audit and contractor safety processes.

This role requires a technically strong Service Now professional who can translate OHS business requirements into practical, scalable digital solutions.

Key Responsibilities

• Design, develop, configure and implement Service Now OHS solutions and capabilities.
• Digitise and automate workplace inspection and audit processes.
• Develop and configure digital inspection checklists, registers, appointment letters and certificates.
• Build workflows and automation to improve OHS processes, approvals and compliance.
• Develop a digital platform enabling contractors to upload safety files for review and approval.
• Implement workflows supporting the review, assessment, approval and tracking of contractor safety documentation by OHS specialists.
• Configure Service Now forms, workflows, business rules, notifications, catalog items and other platform components.
• Translate business and OHS requirements into technical solutions.
• Integrate Service Now capabilities with relevant enterprise systems where required.
• Troubleshoot, test and resolve technical issues within the Service Now platform.
• Participate in solution design, development, testing, deployment and post-implementation support.
• Ensure solutions follow Service Now development standards, security requirements and governance frameworks.
• Collaborate with OHS specialists, business stakeholders, project teams and technical teams.
• Produce appropriate technical documentation and support knowledge transfer.

Required Experience & Skills

• Proven experience as a Service Now Software Developer / Technical Consultant.
• Strong hands-on experience with Service Now development and configuration.
• Experience implementing and developing Service Now Operational Health and Safety (OHS) solutions.
• Demonstrated experience digitising and automating workplace inspections and audit processes.
• Experience developing checklists, registers, appointment letters and certificates within Service Now or similar digital platforms.
• Experience designing workflow-driven approval processes.
• Experience developing solutions for contractor management and safety-file submission/review processes.
• Strong understanding of Service Now architecture, configuration and development practices.
• Experience with Service Now scripting, business rules, client scripts, UI policies, workflows/Flow Designer and integrations.
• Ability to analyse business requirements and translate them into effective technical solutions.
• Strong troubleshooting and problem-solving capabilities.
• Excellent communication and stakeholder management skills.

Advantageous

• Experience with in banking or financial services.
• Experience working with Occupational Health and Safety (OHS) processes and compliance requirements.
• Experience with Service Now integrations and APIs.
• Experience working in large, complex enterprise environments.
• Relevant Service Now certifications.

If you have the required Service Now development experience, particularly in Operational Health & Safety, workplace inspections, audits and contractor safety processes, please submit your CV for consideration.