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Customer Success Mgr./ CSM Customer Service Rep

Resort Guest Experience & Upsell Specialist

Job in Sandusky, Erie County, Ohio, 44871, USA
Listing for: Great Wolf Lodge
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading family resort is seeking a Guest Service & Sales Agent in Sandusky, Ohio. This role involves connecting with guests to enhance their stay while also driving revenue through sales of suite upgrades and packages. The ideal candidate excels in a fast-paced environment and has a strong background in customer service and sales. Benefits include flexible scheduling, comprehensive insurance plans, and access to training programs.

Join us in providing exceptional guest experiences while maximizing your earnings through performance-based incentives.
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