Mentoring Program Manager

Job Description

Community Youth Mentoring is seeking an energetic, organized, and compassionate Mentoring Program Manager to oversee the day-to-day operation of our youth mentoring programs throughout Erie County.

This is a hands-on position for someone who enjoys working directly with children, teens, adult volunteers, families, schools, and community partners. The Mentoring Program Manager will lead our School Buddies Program and Traditional One-to-One Mentoring Program, helping create positive mentoring relationships that make a difference in the lives of local youth.

• Coordinate and personally facilitate School Buddies mentoring sessions at participating schools.
• Recruit, screen, train, schedule, and support high school student mentors.
• Manage youth enrollment, parental permissions, school communication, attendance, and program records.
• Recruit, screen, train, and support adult volunteer mentors for Traditional One-to-One Mentoring.
• Conduct youth and family enrollment interviews and coordinate required enrollment documentation.
• Recommend appropriate mentor and youth matches based on interests, personalities, needs, and availability.
• Coordinate match introductions and provide ongoing support to mentors, youth, and families.
• Maintain regular contact with mentoring matches and document required follow-up.
• Recruit mentors and youth through schools, community organizations, events, presentations, and outreach.
• Plan mentoring activities, recognition opportunities, and special events for matched and waiting-list youth and families.
• Maintain accurate and confidential program records and track enrollment, attendance, matches, retention, waiting lists, and program outcomes.
• Develop positive working relationships with schools, families, volunteers, and community partners.
• Assist with community outreach, recruitment efforts, agency fundraisers, and other program-related activities.
• During June, July, and August, dedicate increased time to Traditional One-to-One Mentoring, mentor and youth recruitment, reducing the youth waiting list, summer mentoring activities, preparation for the upcoming School Buddies year, and approved program development.

• Associate's or bachelor's degree in education, social work, human services, psychology, nonprofit management, recreation, or a related field preferred, but not required.
• Experience working with youth, schools, families, volunteers, mentoring programs, education, social services, recreation, or community-based programs preferred.
• Relevant professional and life experience may be considered in place of formal education.
• Experience coordinating programs, managing multiple schedules, or working independently is preferred.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Basic computer skills and ability to maintain accurate electronic and confidential program records.
• Dependable, personable, organized, comfortable taking initiative, and able to build positive relationships with youth, families, volunteers, schools, and community partners.
• Ability to manage multiple responsibilities and school schedules while communicating regularly with the Executive Director.

• Must possess a valid driver's license and maintain a driving record acceptable under Community Youth Mentoring's vehicle insurance requirements.
• Employment is contingent upon successful completion of required background screening and drug testing.
• Must meet all applicable school, agency, and volunteer screening requirements.

• Primarily Monday through Friday, with occasional evening and weekend responsibilities.
• Regular local travel between participating schools…