Assistant Manager

Overview

Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic brands across diverse segments. Our focus is to be the premier operator within each brand by living our core values:
Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee's® Assistant Manager, you will be engaged in all aspects of day-to-day restaurant operations. You are responsible for ensuring guests and staff have a positive experience every day, acting as a team leader, solving problems, handling stress, and delivering quality service.

• Ensure timely, friendly service according to company guidelines and achieve established unit objectives.
• Cultivate a culture aligned with Flynn Applebee's core values and beliefs.
• Address guest complaints promptly and effectively with self and staff.
• Maintain guest contact as a priority, completing required table visits per Flynn Applebee's standards.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meet company standards through line checks.
• Effectively schedule employees to meet sales demands.
• Maintain safety and security programs.
• Promote restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and report needed repairs to the General Manager/Area Director.
• Assist in recruiting and referring potential team members and managers.
• Promote Flynn Applebee's training procedures for new managers.
• Develop staff through orientation, training sessions, employee meetings, and adherence to company policy and training systems.
• Participate in employee development using one-on-one coaching and performance documentation; contribute to written evaluations.
• Assess efficiency, provide regular feedback, and support employees in development.
• Monitor performance and apply disciplinary or corrective actions when necessary.
• Ensure compliance with company policies, practices, and procedures.
• Control costs in the assigned department.
• Comply with local, state, and federal laws and regulations.
• Assist with periodic food and liquor inventories as requested and ensure completion.
• Prepare and submit accurate daily paperwork.
• Maintain sanitation standards meeting or exceeding Health Department and Flynn Applebee's standards.
• Model professional behavior for managers and employees.
• Develop proficiency with store-related technology.
• Be willing and able to work in all positions and assist in a team member role as needed (e.g., cooking, expo, seating guests, bartending).
• Utilize the Management Development Program for ongoing leadership development.

• At least 2–3 years of restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus

• Work varying shifts, including weekends
• Stand and move for up to ten hours as required
• Lift up to 50 pounds safely
• Read and write to facilitate communication; dexterity for using small tools and equipment

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Flynn Group is an equal opportunity employer. We are committed to a diverse and inclusive workforce and provide reasonable accommodations for individuals with disabilities. If you require any accommodations throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team.