Front Desk Coordinator

Front Desk Coordinator

Sandy Springs, Georgia

Our client is seeking a polished and professional Front Desk Coordinator to join their luxury med spa in Sandy Springs. This is an exciting opportunity for a highly organized and personable individual to be the first impression of a high-end aesthetic practice. The ideal candidate thrives in a fast-paced, client-focused environment and has a passion for delivering exceptional service with precision and care.

If you excel at multitasking, love creating a seamless client experience, and want to be part of a growing and prestigious med spa team, this is the role for you.

• Greet and check in clients, setting the tone for a five-star experience from arrival to departure.

• Manage phone lines, emails, and text inquiries with prompt, polished communication.

• Coordinate appointment scheduling to maximize provider productivity, including confirmations and rebookings.

• Process payments accurately and manage POS systems with daily reconciliation.

• Present and explain memberships, packages, and retail offerings to clients; support monthly sales goals.

• Maintain a clean, organized, and brand-aligned reception area.

• Assist with client intake forms, consent paperwork, and treatment flow coordination.

• Support promotional events and light social media tasks (e.g., capturing client moments with consent).

• Uphold HIPAA compliance and follow clinic policies and procedures.

• Minimum of 1–2 years of front desk or administrative experience in a med spa, dermatology, plastic surgery, or luxury hospitality setting.

• Excellent communication skills—verbal, written, and over the phone.

• Highly organized with the ability to multitask in a busy, detail-oriented environment.

• Professional demeanor with a warm, client-centered presence.

• Comfortable discussing services, memberships, and retail offerings to support sales initiatives.

• Proficiency with EMR and POS software (Aesthetic Record or similar).

• Availability to work some Saturdays and occasional evenings.

• Reliable transportation and punctuality are essential.

• Competitive Hourly Rate – Based on experience, plus monthly performance-based bonuses.

• Growth Opportunities – Clear advancement path to Lead Coordinator, Patient Care Coordinator, or Operations roles.

• Professional Perks – Access to employee discounts on treatments and retail products.

• Dynamic Work Environment – Be part of a collaborative, high-energy team in a luxury med spa setting.

• Training & Development – Ongoing opportunities to learn and grow within the aesthetics industry.

Our client is an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.