Patient Services Coordinator

Overview

Our client located in Sandy Springs, GA is looking for a Patient Services Coordinator to join their practice and assist in a variety of roles. This is a Temp-to-Perm position with pay between $25.00/hr and $29.00/hr this role supports the Membership Administration & Patient Services team as the first point of contact for patients, managing annual renewals, scheduling membership meetings with physicians, collecting and processing payments, and ensuring smooth enrollment.

The position requires strong attention to detail, excellent communication skills, and comfort working in both administrative and physician-facing environments.

Note: The pay range and job details are provided for informational purposes; actual compensation may vary by experience and discussions with the recruiter.

• Schedule and coordinate new patient appointments between patients and physicians
• Manage patients onboarding data process, including obtaining paperwork and verifying information
• Collect and process payments (daily transactions and bi-monthly credit card runs)
• Maintain accurate member records and update information in the system
• Answer phones and assist patients with questions related to membership or billing
• Support Accounts Receivable as needed
• Provide professional, concierge-level service to all patients

• Excellent skills in Microsoft Excel
• Experience in Accounts Receivable or medical billing
• Polished and professional customer service background — ideally with VIP or concierge experience
• Prior medical front office, billing, or administrative experience preferred
• Experience with eClinical
  
  Works (eCW) is a plus but not required
• Reliable, detail-oriented, and able to handle sensitive patient interactions with discretion

• Background check and drug screen
• Strong professional references

• Associate

• Full-time

• Customer Service, Administrative, and Health Care Provider

• Medical Practices