Patient Care Coach

About Serenity Healthcare

At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people‑first approach.

• Work 1 on 1 with patients throughout the day.
• Use our high‑tech TMS machine to deliver next‑level therapy – you’ll be a certified expert after our training!
• Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal‑setting, habit‑building, and positive life skills.
• Prepare daily objectives to help patients get the most out of each treatment.
• Track patient progress and update their records for the doctors, managing sensitive information with professionalism.

• 2+ years of full‑time work experience demonstrating a strong work ethic and ability to connect with others.
• Interpersonal skills – naturally positive, patient, and people‑focused.
• Ability to communicate clearly in person and in writing.
• Ability to maintain a calm, composed presence, even in fast‑paced or busy environments.
• Desire to learn and be open to feedback, to better help patients on their healing journeys.

• Fulfillment – make a real difference for others as you help our patients ‘take back their lives'.
• Huge growth/promotion potential as we continue to expand.
• Competitive pay.
• Luxe‑level benefits: we cover 90% of medical, dental & vision.
• 10 PTO days (15 days after first year) + 10 paid holidays.
• 401(k) – because your future deserves self‑care too.

Serenity Healthcare is an equal‑opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries: IT Services and IT Consulting