Coordinator Sample Conversion

Responsible for the order fulfillment of sample orders to customers and ship-to-store samples for take-home sample programs. Additionally, this role will expand responsibilities through cross-training and assisting in inventory operations to support broader business needs.

Key activities and duties are listed below, but additional duties may be assigned, and functions may be modified according to business needs.

• Processing orders for sample fulfillment: tasks include order generation, picking, packaging, and shipping using the warehouse management systems in place.
• Operates RF / data capture devices so that orders are accurately picked, and inventory is consumed correctly.
• Operates handling equipment and ensuring safety regulations and company policy are followed.
• Loads and/or assists in the loading of all outbound samples into delivery vehicles.
• Cross-trains in inventory operations and assists with inventory-related tasks such as cycle counts, stock replenishment, and inventory accuracy initiatives.
• Performs other general warehouse duties as needed.

• Minimum one year experience in a warehouse order picking/fulfillment, eCommerce fulfillment, and/or outbound processing roles.
• Experienced in the use of warehouse scanning and/or data capture technology equipment and systems. (Ex: Mobile Devices, RF scan technology, Warehouse Management Systems).
• Ability to work independently and as a team in a fast paced and high-volume work environment.
• Must be self-motivated and operate with a sense of urgency to meet tasks deadlines.
• Must be detail-oriented, highly organized, and able to multi-task.
• High School graduate or equivalent.
• Relevant job experience can be substituted for the required education based on one calendar year of experience for one academic year of education.
• Must be customer service oriented and strive to provide the highest level of customer satisfaction.
• Ability and willingness to cross-train in inventory operations, including cycle counting, stock replenishment, and supporting inventory accuracy initiatives.

While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically low to moderate.

• Ability to exert up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to exert 10 to 25 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Ability to exert 25-50 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
• The employee is often required to use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

All duties and responsibilities listed are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including:
  Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1
• Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening,…