Team Member Sandy Burger King

Reports To:

General Manager

Job Location:

Field

FLSA Status:
Non‑Exempt - Hourly

Direct Reports:
None

The Team Member position at Ambrosia QSR is a variable‑hour role focused on delivering outstanding guest service, ensuring food safety and quality, and adhering to all company policies. Team members are expected to maintain professionalism, uphold company standards, and demonstrate a commitment to excellence. Responsibilities will vary based on the needs of each restaurant location.

• Arrive on time for your shift and adhere to clock‑in/out procedures
• Maintain a professional appearance by wearing a clean uniform and slip‑resistant shoes
• Promote a positive work environment by collaborating with team members, assisting guests, and supporting leadership
• Maintain a professional and enthusiastic demeanor
• Follow hygiene and food safety protocols, including frequent handwashing
• Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you cannot work a scheduled shift

• Assist guests at the front counter and drive‑thru, taking orders accurately and efficiently while providing personalized recommendations upon request
• Address guest concerns promptly and escalate issues to management when necessary to ensure satisfaction
• Regularly circulate throughout the restaurant and surrounding areas to enhance the guest experience and maintain cleanliness
• Identify guest needs by asking questions and providing product recommendations

• Follow all food handling and safety regulations while using equipment correctly and responsibly
• Wear a headset to streamline communication and ensure accuracy of the orders taken
• Perform janitorial duties, including cleaning the kitchen, storage areas, restrooms, dining areas, drive‑thru, and dumpster area
• Complete all assigned duties promptly and efficiently as directed by management

• Ensure all food orders, specialty drinks, and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
• Maintain well‑stocked workstations, ensure proper portioning, and organize deliveries using the first‑in, first‑out method
• Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines

• No prior experience required – many leadership team members started as team members, making this an entry‑level opportunity
• Experience handling cash or POS system is a plus, but not required
• Understand basic cleanliness and safety standards to support a safe and hygienic environment

• Authorized to work in the United States
• Must be at least 16 years of age
• Obtain a Food Handlers Permit within 2 weeks of hire
• Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
• Must comply with minor work laws and provide a completed work authorization within the first week of hire (if applicable)
• Able to communicate effectively with customers, co‑workers, and management
• Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with both internal and external stakeholders

The work environment is fast‑paced, high‑energy, and dynamic, requiring the ability to multitask and remain organized under pressure. This role involves frequent interaction with customers and requires standing, walking, and moving throughout the shift. Safety and cleanliness are top priorities. Flexibility in working hours, including nights, weekends, and some holidays, is required.

• Medical – United Healthcare and Kaiser
• Flexible Spending Accounts – Medical, Limited Dental & Vision, Dependent Day Care
• Sick Time – 1 hour for every 30 hours worked, no waiting period
• Direct Deposit
• Matching 401(k) and Roth retirement savings plans – age 20 or above
• Flexible Scheduling
• Growth Opportunities
• Complimentary meal for each shift worked