Member Service Representative

Member Service Representative – Deseret First Credit Union

Join to apply for the Member Service Representative role at Deseret First Credit Union

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

• 12 paid holidays
• A positive atmosphere and co-workers who truly care
• Full benefits package, perks, and discounts worth a double‑take
• Competitive compensation
• Enjoyable activities and wellness initiatives

Monday – Friday 8:45 – 5:45, as well as rotating Saturdays 9:00 – 2:00.

• We delight in taking excellent care of our members. Here is how you can help us accomplish that:
• We are looking for people who love people. We are in the people business helping individuals with their financial needs!
• Are you driven by a purpose?
• Do you have energy, passion, and enthusiasm for your work and enjoy helping others?
• Can you do common things in an uncommon way?
• Are you proactive and like to solve problems by thinking outside the box? Can you show empathy and concern for a member's frustrations and partner with them to resolve their questions?
• Are you relentless in your pursuit of delivering an exceptional member experience?
• Are you comfortable in a financial environment, and do you have the aptitude to discuss and recommend financial products and solutions to a member?
• In summary, we are looking for friendly, enthusiastic, and professional people who enjoy serving. We will teach you everything else you need to know!

• Opening new accounts and providing support and guidance with lending opportunities
• Educating on and proposing credit union products and services that provide solutions to member's financial needs.
• Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records.
• Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience".
• Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services.

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Starting at $18.00 per hour, DOE.