Front of House Receptionist

We are a busy, friendly dog grooming salon looking for a reliable and enthusiastic Receptionist to be the welcoming face of our business.

This role is perfect for someone who loves dogs, enjoys working with people, and thrives in a fast-paced, customer-focused environment.

As our Receptionist, you’ll be the first point of contact for our clients — in person, on the phone, and online. You’ll help keep the salon running smoothly while ensuring every customer (and their dog!) feels welcome and well looked after.

Key Responsibilities

• Greeting customers and their dogs warmly and professionally
• Managing bookings, schedules, and payments
• Answering phone calls, messages, and emails
• Handling customer enquiries and resolving issues calmly
• Maintaining a clean, organised reception area
• Supporting groomers with daily admin tasks

• 1–2 years of administrative or receptionist experience
• Strong reading and writing skills
• Excellent customer service and communication skills
• Strong organisational skills and attention to detail
• Ability to multitask and stay calm in a busy environment
• Reliable, punctual, and professional

• $15–$17 per hour, depending on experience
• Consistent weekday hours (no weekends)
• A friendly, supportive team environment
• Working with dogs every day
• Staff discounts on grooming services
• Training provided
• Opportunity to grow within the business