Digital Solutions Manager

Position:Payments and Digital Solutions Manager

Location: Sandy, UT

Job :991

# of Openings:1

The Payment and Digital Solutions Manager is responsible for leading the evaluation, design, implementation, and enhancement of payment and digital banking solutions that support Sunwest Bank's growth objectives and evolving client needs. This role serves as the lead for payment modernization initiatives, partnering closely with Operations, Information Technology, Treasury Management, Relationship Management, Compliance, Risk Management, and Executive Leadership to identify opportunities, evaluate vendors, implement technology solutions, and establish operational controls.

The Solutions Manager will drive the advancement of the Bank's payment and digital ecosystem, including emerging technologies and payment rails such as international payments, faster and real-time payments, stablecoin-enabled solutions, digital treasury services, and future payment innovations. This individual will serve as a subject matter expert and project leader, ensuring successful implementation of strategic initiatives while balancing innovation, client experience, operational efficiency, regulatory compliance, and risk management.

• Participate in creation of a strategic roadmap for payment modernization and digital banking capabilities.
• Identify opportunities to enhance client experience, operational efficiency, revenue generation, and competitive positioning through innovative payment and digital solutions.
• Monitor industry trends, evolving technologies, regulatory developments, and competitive offerings to recommend strategic initiatives.
• Evaluate emerging payment rails, networks, technologies, and fintech partnerships for potential adoption.
• Lead end-to-end implementation of strategic payment and digital banking initiatives.
• Develop business cases, project plans, cost-benefit analyses, and executive recommendations for proposed solutions.
• Establish project milestones, success metrics, governance structures, and reporting mechanisms.
• Drive initiatives through completion while managing competing priorities and stakeholder expectations.
• Facilitate organizational change management, training, and communication efforts related to new solutions.
• Lead vendor identification, evaluation, due diligence, selection, contract negotiations, and ongoing relationship management.
• Coordinate demonstrations, proof-of-concepts, pilot programs, and implementation planning activities.
• Partner with Legal, Compliance, Information Security, Risk Management, and Information Technology teams during vendor evaluations.
• Monitor vendor performance and ensure service levels support organizational objectives.

Lead initiatives involving:

• Faster or real-time payments
• International Payments and Cross-Border Payment Solutions
• Stablecoin and Digital Asset Payment Solutions
• Treasury Management Enhancements
• Online and Mobile Banking Capabilities
• Commercial Payment Services
• Embedded Banking and API-Based Solutions
• Digital Account Opening and Client Onboarding Solutions Emerging Payment Technologies
• Evaluate opportunities to expand payment capabilities and improve payment processing efficiency.
• Partner with business lines to identify unmet client needs and develop innovative solutions.
• Collaborate with Compliance, Risk Management, Information Security, Fraud Prevention, and Operations teams to identify and mitigate risks associated with new products, services, vendors, and technologies.
• Develop implementation frameworks, policies, procedures, controls, and monitoring programs supporting new solutions.
• Ensure solutions meet regulatory requirements, network rules, and…