Legal Director, Contracts

Denver, CO;
Sandy, UT;
Seattle, WA;
Hamilton Township, NJ;
Toronto, CA

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates.

Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

You’ll be joining our Carta Law Contracts team – specifically within the Contracts – North Americas function.

Our Contracts team manages the full lifecycle of commercial contracts for clients – from first review through to execution. You'll be the direct day-to-day contact for sophisticated investment fund and asset manager clients, working alongside fellow lawyers and paralegals. This team delivers high volumes of pre-M&A contract work at speed, supported by AI-backed tools

As Legal Director, you’ll lead a group of client accounts and the lawyers who serve them, report to the Regional Managing Director, and be accountable for the quality, speed and growth of that portfolio.

At Carta, we’re transforming how private capital operates — connecting the software, services, and legal infrastructure that founders, fund managers, and legal teams depend on. We believe the problems we solve today unlock the opportunities of tomorrow. As a Legal Director, you’ll work to:

• Supervise all client accounts in your group for quality, service levels and performance, rather than hands-on delivery
• Act as final decision-maker on complex escalations or performance issues beyond Managing Lawyer (ML) authority
• Drive holistic playbook reviews across the team
• Own client onboarding and conversion; liaise with Customer Success (CS) to identify blockers
• Uphold the culture and vision set by Carta Law and keep the team aligned
• Manage lawyer and client allocation across accounts, with Managing Director oversight

• Ensure billing information in the Carta Law app is accurate
• Provide delivery inputs into forecasting models, such as productivity assumptions
• Keep team productivity aligned with agreed forecast assumptions
• Manage revenue for your accounts: convert demand to output, flag demand slowdowns or spikes to Customer Success, and approve one-off discounts and special pricing

• Surface frontline client insights to guide sales targeting and priorities
• Identify opportunities for tech enablement and automation across the team
• Contribute delivery insights to tech R&D workshops
• Drive adoption of new tech, ensure training is completed, and guide how the team approaches tasks

• Own client onboarding and conversion for clients
• Liaise with and delegate responsibility to Managing Lawyers as appropriate
• Be responsible for the health of the clients assigned to you

• Manage and coach lawyers: performance reviews, development plans, expense approval and annual leave
• Provide input to the Training team on onboarding and ongoing training topics
• Support training on playbooks and client standards
• Manage resourcing and hiring demand for lawyer roles; conduct end-of-probation reviews
• Lead interviews for lawyer-level hires
• Handle internal escalations on lawyer conduct and performance
• Monitor team utilisation, wellbeing and morale

• Qualified attorney in a relevant jurisdiction, 5+PQE
• Based in one of our Canadian or US offices: Being in one of our offices allows the Legal Director…