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Dispute Operations Lead; Hybrid Chargebacks

Job in Sandy, Salt Lake County, Utah, 84092, USA
Listing for: Mountain America Credit Union
Full Time position
Listed on 2026-01-07
Job specializations:
  • Management
    Risk Manager/Analyst
Job Description & How to Apply Below
Position: Dispute Operations Lead (Hybrid) – Visa & Chargebacks
A leading financial institution in Sandy, UT is seeking a Dispute Department Manager to oversee operations, training, and quality assurance in dispute resolution. The ideal candidate will have extensive knowledge of credit union policies and possess strong managerial and customer service skills. Responsibilities include coaching team members, monitoring performance metrics, and ensuring compliance with regulations. This full-time role offers a hybrid work environment with a focus on positive member experience and employee development.
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