Social Media Manager

Job Summary

The Utah Jazz are looking for a Social Media Manager who works with and guides the social media group to build strategic content plans, promotional campaigns, and manage the online workflows of our owned and operated channels. This role lives and breathes social media, guiding the creation of engaging concepts, using analytics to refine our efforts, and providing actionable reporting with the objective of growing an engaged audience.

This is an exciting opportunity for someone looking to help shape the social voice of the Utah Jazz and create compelling content for a passionate fanbase.

• Oversee various social media channels on behalf of the Utah Jazz and affiliated accounts, including content creation, posting, monitoring, and moderation.
• Direct, execute, and support comprehensive coverage of all Utah Jazz games and related events.
• Lead and develop junior social media staff, focusing on developing skills and professionalism.
• Assess analytical data associated with social media engagement, website traffic, and review activities to assess strategy efficiency.
• Create recap reports on social media strategies and results (weekly and monthly basis).
• Assist in developing and sustaining a consistent brand voice for written and visual content across all channels.
• Work with the social media team and other internal groups (sales, marketing, etc) to create digital campaigns that integrate with traditional media and the organization’s larger promotional strategies.
• Work with the Sr. Director of Digital Content to evaluate and update brand guidelines & objectives for social media planning.
• Build, reach, and scale with new audiences while deepening engagement with existing fans.
• Execute sponsored content strategy and provide recommendations where necessary.
• Cultivate a positive creative environment in an effort to build collaborative content opportunities.
• Protect the reputation of the company and the ability to handle sensitive and confidential information with discretion and professionalism.
• Exemplify the Utah Jazz mission and values: transparent, all in, community obsessed, one team, and scrappy.
• Available to work nights and weekends. This position will attend Utah Jazz home games and will travel to a majority of road games throughout the season.

• Communicates Effectively – Develops and delivers messaging that conveys a clear understanding of the unique needs of different audiences.
• Collaborates – Builds partnerships, takes feedback well, and works effectively with others to meet shared objectives.
• Drives Vision and Purpose – Communicates a vision and strategy that motivates others to action.
• Cultivates Innovation – Shows initiative to find new and better ways for the organization to be successful.
• Decision Quality – Making good and timely decisions to keep the organization moving forward.
• Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.

• 3-5 years of direct experience with social media in a professional setting.
• Must have deep knowledge of the NBA, players, coaches, and league storylines to keep content relevant and timely.
• NBA, NCAA, and other professional sports experience is preferred.
• Managerial experience is preferred.
• Excellent writing and communication skills.
• Strong familiarity with popular social media channels including, but not limited to:
  Facebook, Twitter, Instagram, Tik Tok, and You Tube.
• Thrive in a fast‑paced environment, managing quick‑turnaround projects and high‑volume content needs.
• Proven experience in building professional/corporate social media accounts and audiences.
• Familiarity with social media publishing, analytics, and social listening tools.
• Ability to manage multiple tasks with planning and project prioritization.
• Ability to work independently and within a team to meet deadlines and accomplish goals.
• Ability to work nights and weekends as needed.
• Strong attention to detail.

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate, and assess.
• This person must be able to sit, stand, bend, walk,…