Quality Assurance Manager – Manufacturing

Job Description Summary The Manager, Quality Assurance reports directly to the Associate Director, Plant QA and is responsible for managing the quality activities and personnel for multiple departments in the plant. The manager will coordinate efforts for corrective and preventive action, non-conforming material investigations, and internal and external audits. They will assure manufacturing and support areas are compliant to regulations, standards, and internal procedures.

The manager will support continuous improvement activities for the manufacturing and quality systems. They will provide regular updates to management of trends from these areas and oversee training and development activities for quality personnel in area.

Job Description We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Strategic Quality Leadership

• Quality Command Center:
  Lead mission-critical quality activities across departments, providing expert oversight for CAPAs, Quality Notifications, temporary deviations, and internal audits
• Executive Influence:
  Shape compliance strategy as a key member of both the plant quality leadership team and the quality executive steering committee
• Continuous Improvement Catalyst:
  Drive quality system enhancement projects that directly impact plant performance and regulatory excellence

Problem-Solving & Analytics Excellence

• Data Detective:
  Analyze quality trends with precision, initiating targeted projects to address emerging challenges before they impact operations
• Cross-Functional Collaborator:
  Partner with engineers, production managers, and supervisors to uncover root causes and implement lasting solutions
• Innovation Champion:
  Actively participate in blitzes, Six Sigma projects, and other improvement initiatives that drive measurable results

Leadership & Mentorship

• Team Builder:
  Lead, inspire, and develop quality engineers and specialized personnel (calibration experts, laboratory staff, technicians)
• Culture Creator:
  Empower quality associates to proactively identify improvement opportunities and take ownership of compliance excellence
• Knowledge Amplifier:
  Coach and mentor quality professionals, elevating capabilities across the organization

Compliance & Communication

• Audit Partner:
  Support external audits with regulatory bodies (FDA, ISO), corporate teams, and customer representatives
• Storyteller:
  Craft compelling presentations for management reviews and platform meetings that translate complex data into actionable insights
• Regulatory Guardian:
  Ensure unwavering compliance with all safety regulations, quality policies, and industry best practices

Required Qualifications: Associate’s degree and 6 years experience OR Bachelor’s degree and 4 years relevant experience ORMaster’s degree and 2 years relevant experience
Preferred Qualifications: Degree in Engineering or Life Sciences Six Sigma Certification
Skills:

• Extensive application of technical principles, theories, concepts and quality sciences, tools and systems with measurable / confirmed results
• Track record of root cause determination and effective corrective / preventive action implementation
• Provides training for product development teams and continuous improvement teams on best practices
• Conducts audits as member of a quality system audit team (e.g. SME, etc…)
• Writes and leads risk management activities including risk management reports and risk analyses

Work Environment:

• This position is often in a clean room or laboratory manufacturing environment and the physical demands described are representative of those that must be met by an…