Store Support, Customer Service Rep

Join to apply for the Store Support role at The Home Depot
.

Location:

Sandy, UT

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.

Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include:
Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Industry: Consumer Services

• Assist in order fulfillment and administrative services as part of non-sales support
• Direct customer or vendor interactions when required
• Help direct customers to store departments or merchandise and answer questions on product order status
• Support cash handling or program compliance and maintain customer satisfaction
• Work cooperatively with other associates, vendors and carriers

• Detail-oriented with proven time management skills
• High level of integrity
• Ability to work with little or some supervision and to collaborate with team