Priority Relationship Manager

2 days ago Be among the first 25 applicants

E
* TRADE Priority Relationship Manager aims to deliver an industry leading client experience for both existing and prospective clients, while assisting and connecting clients with the full scope of benefits, products, and services that E
* TRADE from Morgan Stanley has to offer to meet their financial needs. The E
* TRADE Priority Relationship Manager is responsible for cultivating and deepening client relationships, through exceptional, high-touch service for E
* TRADE’s most valued clients.

• Deliver exceptional service while building and cultivating relationships with our E
  * TRADE Priority clients
• Develop a thorough understanding of all Morgan Stanley products and services while identifying opportunities to deliver the firm to our high priority clients
• Act as a liaison between internal support teams and stakeholders to ensure client’s inquiries, requests, and complex needs are addressed in a timely fashion
• Exceed all client expectations and meet specific objectives related to the onboarding, deepening, and retaining of client relationships through fact finding and education
• Identify and gather net new assets from existing E
  * TRADE clients and prospects
• Identify referral opportunities for advice to a Morgan Stanley advisor and collaborate with Financial Advisors as they work to solve for client needs
• Educate and guide clients on the E
  * TRADE platforms, while demonstrating how they can navigate and maximize all aspects of our offering
• Constantly look at ways to improve overall performance, customer satisfaction and the entire customer experience while considering impact to firm costs

• Service Households with 250K - $1MM AUM with Total Wealth of $1million+
• Book of business established by engaging opportunities from daily outbound call efforts to build and deepen relationships

• Minimum Years of
  
  Experience:
  
  1+ years of financial services experience
• Registrations:
  Series 7, Series 63, Mass Registration

• Possess excellent business development and marketing skills and desire to consistently achieve top results
• Experience in understanding the financial needs of the retail brokerage clientele
• Strong technical aptitude to navigate a variety of financial services and client relationship management (CRM) tools
• Highly collaborative in a team-oriented environment
• Excellent organizational and time management skills, and ability to work in a fast‑paced environment while handling multiple tasks
• Must be dedicated to exceeding client expectations, have a passion for excellence, with outstanding oral, written communication and presentation skills
• Ability to demonstrate positive initiative, leadership, and comfort working in a fast‑paced environment
• Bachelor’s Degree preferred

We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Expected base pay rates for the role will be between $75,000.00 and $ per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which,…