Sales Development Representative

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

What’s the role all about? As a Sales Development Representative, you will play a crucial role in generating new business opportunities. SDRs are valued and recognized for the work they do creating the sales pipeline we need for NiCE’s success. You will work closely with Account Executives (AEs) and your manager to target the most strategic accounts in your territory, using tailored messaging in calls and emails to create opportunities.

Your goal will be to exceed your quota, while intentionally preparing yourself for future sales and leadership promotions.

• Generate new sales opportunities by leveraging our Target Account Framework to prospect new accounts within your territory.
• Select specific personas within the ICP for NiCE customers, add them to our Sales Engagement software, and complete prospecting activities.
• Collaborate with your AEs to target the best accounts and prospects.
• Complete activity and sales interactions that result in conversations with the right prospects.
• Set and achieve weekly and monthly goals from coaching conversations with your manager.
• Maintain a comprehensive knowledge of our industry, products, and services.
• Participate in frequent team meetings and training sessions, including our highly structured 2-month ramping and onboarding program, and sales and leadership preparation programs.
• Perform other duties as assigned.

• Strong self-discipline and time management abilities.
• Strong written and verbal communication skills.
• Strong skills in teamwork and contributing to a healthy team environment.
• Comfortable completing high-volume, quality prospecting activities.
• Ability to build rapport quickly and handle objections effectively with senior-level executives.
• Experience with modern prospecting software tools.
• Self-motivated and goal oriented.
• Resilient with a growth mindset.
• Previous sales experience preferred but not required.
• Bachelor’s Degree preferred but not required.

• Skill Development:
  We promote SDRs into other roles within the company, focusing on continuous learning and skill enhancement.
• High-Performing Culture:
  Be part of a high-growth, well-established software company where high performance is recognized and rewarded.
• Collaborative Environment:
  Work in a supportive and collaborative environment where your contributions are valued.
• Valuable Work:
  Engage in meaningful work that directly impacts our company’s growth and success.
• Respected Role:
  The SDR role is respected and seen as a critical component of our sales strategy.

NiCE-FLEX hybrid model: 3 days in the office and 2 days remote each week, with office days focusing on face-to-face meetings and collaboration.

Join an ever-growing, market-disrupting, global company where teams work in a fast-paced, collaborative, and creative environment. As a market leader, there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may be our next NiCEr!

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related duties as assigned by the supervisor and management as required. The organization reserves the right to revise or change job duties as needed. This description does not constitute a contract of employment.

NiCE software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver customer experiences, fight financial crime, and ensure public safety. NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions daily. NiCE is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, disability, veteran status, gender identity, or sexual orientation.

• Entry level

• Contract

• Sales and Business Development

• Software Development