Operational Security Ambassador

Operational Security Ambassador page is loaded## Operational Security Ambassador locations:
Sandy, UTtime type:
Full time posted on:
Posted Todayjob requisition :
R19014#
** Please reference the schedule and minimum qualifications listed below before applying.
** If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at  option 1 or email  and every reasonable effort will be made to accommodate your needs in a timely manner.#
** Job Summary
** Maintain a safe and secure environment for employees, credit union members and the public. Protect credit union assets and continuously maintain a professional workplace.#
** Job Description
**** LOCATION
* * Mountain America Center
9800 S Monroe St  Sandy, UT 84070  May be responsible for covering additional Mountain America locations.
** SCHEDULE
* * This position will be part of a 24-hour security team; shifts will vary.

To be effective, an individual must be able to perform each job duty successfully.
* Ensures a professional image is consistently maintained, the enhancement of quality service and all needs are addressed while supporting the image and branding of the credit union.
* Provides excellent customer service to MACU employees and guests.
* Greet or acknowledge all MACU employees and guests as they enter MACU buildings.
* Be able to deescalate difficult situations with visitors, vendors, employees and members while remaining positive and professional.
* Answers incoming phone calls and communications.
* Responds to emergencies and other incidents.
* Patrols facility, on foot and or vehicle. Protects persons and property against vandalism, arson, prowlers and other conditions that could lead to loss of life or property.
* Monitors door access, alarm and surveillance systems.
* Investigates suspicious activity on MACU properties.
* Files reports and acts as a liaison with local law enforcement.
* Assists the general public, visitors and employees by answering questions, locating offices and escorting to specific locations.
* Writes, documents and completes incident reports.
* Maintain confidentiality involving Security incidents and employee relations.
* Create and complete tickets within Service Now
* Performs other duties as assigned.
** KNOWLEDGE, SKILLS, and ABILITIES
** The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
** Experience
* * Three+ years of related experience.

Law enforcement and/or military service or other government law enforcement experience preferred.
** Education
* * Bachelor’s degree in Criminal Justice, or similar preferred. Or equivalent work experience.
** Licenses, Certificates, Registrations
*** Maintain a Utah concealed carry permit and/or maintain authorization firearm carry through H.R. 218, the Law Enforcement Officers' Safety Act.
* Current or previous POST Category I certification preferred.
** Responsibilities
* ** Responsible for surveilling, patrolling, maintaining peace and order.
* Ensures the safety of lives and property through the proper and safe use of a firearm.
* Responsible to pass annual firearm qualification.
** Computer/Office Equipment Skills
** Basic computer knowledge. Familiar with Microsoft Suite including Teams.
** Managerial Responsibility
** No managerial responsibilities.
** Language Skills
** Must have the ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
** Other

Skills and Abilities

*** Knowledge of the methods and practices used in a modern security program.
* Knowledge of applicable laws and ordinances.
* Ability to remain alert at all times and to detect suspicious or unusual occurrences.
* Ability to use good judgment, discretion, and tact and react quickly to situations.
* Ability to understand and effectively carry out oral and written instructions.
* Ability to enforce rules and regulations firmly, tactfully, and impartially.
* Ability to communicate effectively both orally and…