Field Technician

Interior Worx Builder Design Center is seeking a Field Technician to join our Customer Care Team at our Sandy, Utah location. This will be a technician for cabinets and flooring. We are looking for a self‑starter field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Your duties will include providing service and customer support during field visits or dispatches, performing site installation, repair tasks, and diagnosing errors or technical problems, determining proper solutions, and implementing solutions hands‑on.

• Provide service and customer support during field visits or dispatches.
• Manage all on‑site installation, repair, maintenance, and tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle safely and use field automation systems.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

• Ability to repair and service cabinets, including installation of cabinets and trims (crown, fillers, scribe, shoe mold), adjusting doors and drawer fronts, installing hardware, and performing finish touch ups.
• Must be knowledgeable about installing/repairing flooring in any or all of the following flooring trades: carpet, wood/laminate, tile, and vinyl installations. Must also possess a desire to cross‑train in all.
• English literacy.
• Ability to work full‑time shifts with overtime as required and adapt to changing work schedules.
• Handyman certification a plus.
• Must have a good driving record to drive a company vehicle and pass a background check.

• Health, Dental, Vision and other supplemental insurances.
• Paid Time Off.
• Paid Holidays.
• 401k Investment Plan.

Referrals increase your chances of interviewing at Interior Worx by 2x.

Seniority level: Entry level

Employment type: Full‑time

Job function: Engineering and Information Technology

Industry: Construction