Lead Software Engineer; AWS, C#, GO

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Lead Software Engineer designs, develops, tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

The Lead Software Engineer will also mentor junior staff members and may be asked to propose cross‑disciplinary architectural solutions to difficult problems.

• Work as a member of an agile team to enhance and improve software.
• Design and present projects to improve current process and overall platform.
• Code and test projects.
• Create automation to ensure quality.
• Deliver high quality, sustainable, maintainable code.
• Manage time effectively working on one or more concurrent projects.
• Attend meetings and training as required.
• Works with system analysts and product management for the successful completion of a project.
• Leads team or mentors other developers as needed.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical or Team Lead as needed.
• Follow established department procedures, policies, and processes.

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 8+ years experience in software development.
• Well established technical problem‑solving skills.
• Experience with C#, .NET, GO.
• Experience building and maintaining AWS based microservices.
• Experience building REST APIs.
• Excellent communication skills.
• Excellent decision‑making skills. Working knowledge of unit testing.
• Working knowledge of common design patterns.
• Working knowledge of object‑oriented software design.
• Team Player.
• Desire to work in a fast‑paced environment.

• Experience with information security.
• Experience with Mongo or Dynamo DB (or equivalent DB system).
• Experience with Rest/Web Sockets/GRPC.
• Experience with Jira.
• Experience with automation/testing tools.
• Experience with/knowledge of agile development processes.
• Experience(s) as a technical or team lead or equivalent experience.
• Experience with telecommunications/telephony.
• Experience with call centers.
• Experience working in a CI/CD Environment.

NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Software Development