QA Engineer

As a QA Engineer on the Software team, you will analyze, test, & diagnose both code and documentation for Fair Com's database software solutions (Fair Com DB, RTG, Edge, & MQ). As a debugging pro, you will utilize past coding experience to conduct a thorough review process and coordinate fixes and solutions quickly to ensure high code quality. This role is a great opportunity to work with infrastructure software and customers in every industry.

You will be a key player in making a better experience for Fair Com's customers by improving and enhancing Fair Com's product suite.

• Work collaboratively with Senior Engineers to review and ensure the maintenance of scalable and reliable enterprise-level software solutions
• Perform regular code review throughout active sprints
• Troubleshoot, debug, and optimize existing systems
• Learn, adapt, and improve the quality assurance process; develop skills in estimating, prioritizing, and planning QA testing activities
• Design and implement robust automation frameworks that support continuous integration and continuous delivery (CI/CD) pipelines, enabling efficient and reliable regression testing
• Create, manage, and track defects, test cases, and test cycles within Jira, ensuring clear and concise documentation of issues and test progress for development and product teams
• Write regression tests for new features
• Analyze the user experience and provide Senior Engineers and Product Management with information on the successes and potential fixes
• Contribute to and/or review technical documentation to help describe program development, logic, coding, testing, changes, and corrections.
• Acquire and maintain an in-depth understanding of the technical and functional architecture, security, and compliance requirements of assigned software systems and integrations
• Other duties may be assigned, including occasional tech support for existing customers via e‑mail (and occasionally via phone, or in person once fully trained and up to speed)

• A formal degree in Computer Science, Software Design, and/or other Bachelor's degree with equivalent on-the-job experience in Software Development
• 2+ years of experience coding in at least one of the following languages: C/C++, Python, Node.js, Java (JDBC), COBOL, and/or PHP
• Basic understanding of JIRA and Agile methodologies
• Advanced troubleshooting and analytical skills
• Sound understanding of how DBMS works as it pertains to SQL (relational) and No
  
  SQL (non-relational) data models

• Experience with CI/CD deployment pipelines
• COBOL coding experience
• Experience working with IoT / IIoT and Raspberry Pi
• Completed a QA internship in the SAAS industry

• Empowered, Agile Teams:
  Collaborate with passionate colleagues in small, cross‑functional teams that drive innovation. Enjoy the freedom to shape your work and contribute meaningfully
• Flexible Work-Life Balance:
  Achieve optimal work‑life harmony with our hybrid work schedule, offering the best of both worlds: in‑office collaboration and remote focus
• Invest in Your Growth:
  Benefit from a supportive environment where long‑tenured colleagues share their expertise, fostering a culture of continuous learning and development
• Rewarding Compensation:
  We value your contributions. Expect a competitive salary package aligned with industry standards
• Comprehensive Well‑being Support:
  Protect what matters most with our robust benefits, including top‑tier medical, dental, vision, and life insurance coverage. Plus, watch your savings grow with our 401(k) matching program
• Generous Time Off:
  Recharge and rejuvenate with 15+ holidays, three weeks of paid vacation, a week of sick leave, and an extended holiday break for quality family time (skeleton crew operations)
• Celebrate You:
  Enjoy a paid day off on your birthday and another on our annual “CEO Thank You Day” in March
• Thrive Together:
  Build lasting connections and strengthen your skills through annual & quarterly engaging company‑wide events and growth opportunities
• Fuel Your Focus:
  Stay energized and inspired with our fully stocked kitchen featuring delicious snacks, meals, and drinks
• Convenient Commute:
  Easily access our office with a prime…