English Language Institute; ELI) Program Assistant Job Sanford area,Florida USA,Administrative/Clerical

Position: English Language Institute (ELI) Program Assistant
Responsibilities

The part-time English Language Institute (ELI) Program Assistant provides part-time administrative and student support for the ELIprogram by assisting prospective and current students withinquiries, applications, enrollment, and program requirements.

Maintains student records, supports ELI communications and activities, and assists with social media, promotional efforts, andday-to-day program operations.

ESSENTIAL FUNCTIONS

Responds to prospective and current student inquiries by email,phone, text, and other communication channels. Provides information about ELI programs, schedules, tuition, admission requirements, and enrollment procedures.

Assists students throughout the application and enrollment process by reviewing applications, tracking required documents,following up on missing information, and communicating nextsteps.

Provides general administrative support related to international student requirements including F-1 applications, I-20s, SEVIStransfers, Change of Status, financial documentation, health insurance, and visa-related information.

Assists with registration and enrollment activities including collecting required information, coordinating placement testing,and helping students complete required steps before beginningclasses.

Communicates program information and important deadlines to students through emails, text messages, reminders, and announcements regarding payments, schedules, classes, and programupdates.

Maintains accurate student and program records by updating databases, spreadsheets, tracking systems, application and documentrecords, registration information, testing records, and enrollmentinformation.

Prepares and maintains ELI administrative materials includingclass lists, schedules, certificates, forms, announcements, flyers,and other materials needed to support program operations.

Coordinates student activities and engagement events including field trips, cultural events, celebrations, and other activities.

Assists with sign-ups, scheduling, communications, and logistics.

Supports ELI marketing and outreach efforts by creating social media content, promotional materials, course and eventannouncements, flyers, and digital advertising.

Provides general administrative and program support by helpingstudents understand college and ELI procedures, organizing information, and performing other site- and position-specific duties as assigned.

Performs other duties as required and assigned.

REQUIRED QUALIFICATIONS

Graduation from an accredited high school or possession of an acceptable equivalency diploma.
One year of experience in international education.
One year of experience performing administrative, clerical,customer service, or student support duties.
Experience managing professional social media platforms,including Facebook and Instagram, and creating digital promotionaland informational materials.

DESIRED QUALIFICATIONS

Bachelor’s degree from a regionally or nationally accredited institution.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of and ability to follow College policies, ELIprocedures, and established international studentrequirement.

Ability to appropriately refer visa-related matter questions toauthorized channel or department.

Excellent verbal, written, and interpersonal communication skills.

Excellent organizational skills and attention to detail.

Ability to plan and organize job responsibilities and priorities.

Ability to work independently and as part of a team.

Ability to treat confidential information withsensitivity.

Ability to work collaboratively in a team environment.

Ability to effectively plan work activities, schedules,priorities, and utilization of resources.

Excellent MS Office skills (Word, Excel, and PowerPoint).

Ability to use appropriate technology to organize, synthesize,and communicate data.

Demonstrates a professional, courteous demeanor.

Committed to working in a multicultural environment.

WORK ENVIRONMENT AND SPECIAL CONSIDERATIONS

Works in an office environment.

May be required to travel to and from College campuses and other destinations.

This description in no way states or implies that these are theonly duties to be performed by the employee occupying this position. The employee will be required to follow any otherjob-related instructions and to perform any other job-related duties requested by their supervisor.

This position is eligible for Veteran's Preference.

Pay Benefits and Work Schedule

$16.51/Hourly up to 26 hours per week.

Conditions of Employment

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