Automotive Service Advisor

*$3,000 Sign-On Bonus for Experienced Advisor *

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Volkswagen of Sanford, the Service Advisor is a critical role, working as a liaison to our customers and technicians by presenting vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

• Aggressive compensation plans! This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Sign-On Bonus up to $3,000 for experienced Advisor *
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• 2+ years Previous Automotive Service Advisor Experience is a plus
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

* May be eligible for Sign-On Bonus. Based on experience