Surety Bond Senior Account Manager

Surety Bond Senior Account Manager – Acrisure

Acrisure is a global fintech leader that empowers millions of businesses and individuals with innovative insurance and financial solutions. We combine cutting‑edge technology with human expertise across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

This position will assist customers in identifying and providing for their bond needs. The role works directly with the client, producers, and surety company representatives to handle the execution of all types of surety bonds.

• Maintain and update client financial and bond files
• Receive and dispatch correspondence promptly
• Review contracts and bond forms to extract relevant information
• Ensure the accuracy of bid and final bond requests
• Prepare bid and final bonds
• Keep clients frequently updated on request status
• Process final close‑outs for premium audits
• Act as liaison with surety companies and maintain surety relationships
• Act as liaison with clients and client staff
• Assist producers and other team members
• Prepare routine and follow‑up correspondence – paper and electronic
• File, draft, and send correspondence
• Prepare overnight packages and receipts
• Answer the telephone and respond to voice messages
• Assist in mailings
• Provide other administrative support as directed
• This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management

• Attention to detail and commitment to a high level of accuracy
• Ability to work independently with a high degree of interaction with team members
• Demonstrated effective written and verbal communication, including the ability to actively listen and problem‑solve with minimal assistance
• Excellent time management and prioritization skills
• Ability to multitask, work independently, and use discretion with sensitive information
• Maintain a professional demeanor and positive attitude
• Ability to effectively communicate in both verbal and written formats, externally and internally
• Ability to read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports, and any other documents required for this position
• Ability to author routine reports and correspondence
• Fluent ability with Microsoft Outlook, Word, and Excel, proficient and accurate keyboarding
• Ability to anticipate and solve practical problems or resolve issues
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice, and desire to help when dealing with people
• Can conform to shifting priorities, demands, and timelines through analytical and problem‑solving capabilities
• Strong attention to detail and good proofreading skills
• Excellent skills in reliability, initiative, and stress tolerance
• Ability to perform in a professional appearance and manner
• Ability to use good judgment and foresight

• High school diploma or equivalent required
• Some college preferred
• Prior experience in surety bonds required
• Florida Property & Casualty insurance license required
• Prior bookkeeping/accounting experience preferred
• Prior customer service in banking or insurance preferred
• Prior paralegal experience preferred

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we are building more than a business – we are building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

• Physical Wellness: comprehensive medical, dental, vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
• Mental Wellness: generous paid time off and holidays;
  Employee Assistance Program; complimentary Calm app subscription
• Financial Wellness: immediate vesting in a 401(k) plan;
  Health Savings Account and Flexible Spending Account options; commuter benefits; employee discount programs
• Family Care: paid maternity and paternity leave (including for adoptive parents); legal plan options; pet insurance coverage
• Additional benefits and perks vary by subsidiary and location

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.