Case Manager, TRIO-SSS Grant

4 days ago Be among the first 25 applicants

The Case Manager, TRIO–Student Support Services (SSS) grant provides individualized academic, personal, and career support to program participants to promote persistence, good academic standing, graduation, and successful transfer. Advises and monitors student progress, supports academic skill development, and connects participants with tutoring, campus services, and community resources. This position assists students with course selection, degree planning, career exploration, and preparation for graduate and professional programs.

Supports financial and economic literacy education, contributes to recruitment and retention efforts, and assists with program evaluation to ensure alignment with federal grant requirements and institutional priorities.

• Maintains active caseload and advises TRIO-SSS participants (low income, first generation, and students with a disability) with success coaching and skill development.
• Assists students with developing, reviewing, and maintaining Individual Academic Plans (IAPs) and career plans, including course selection, degree pathway decisions, and transfer planning.
• Coordinates and provides tutoring and academic support services, connecting students with appropriate learning resources to strengthen academic performance.
• Delivers financial and economic literacy education, including guidance on FAFSA completion, financial aid processes, scholarships, budgeting, responsible borrowing, and access to wraparound resources.
• Monitors academic performance and progress, intervening early when students face challenges such as risk of stop‑out, academic probation, suspension, or attrition.
• Provides career development support, including career exploration, job readiness skills, and assistance with planning and preparing for graduation or transfer to an institution of higher education.
• Assists in planning and facilitating workshops, mentoring activities, orientations, and programs that support academic success, financial literacy, career readiness, and grant objectives.
• Collaborates with grant leadership to identify, select, and retain eligible program participants, ensuring compliance with all federal eligibility and documentation requirements.
• Supports the recruitment, marketing, and promotion of the program to increase awareness among eligible students.
• Maintains documentation of student contacts, services, interventions, and outcomes in accordance with federal reporting guidelines and institutional procedures.
• Participates in regular meetings with the Project Advisory Committee, providing updates on participant progress, services, and program needs.
• Maintains inventory of all items purchased with grant funds, ensuring proper tracking and accountability.
• Coordinates the dissemination of project data and reports with advisory groups and relevant college committees.
• Attends required grant training, conferences, and professional development activities to remain current with federal regulations and best practices.
• Performs other duties as may be required or assigned.

• Bachelor’s degree from a regionally or nationally accredited institution.
• Two years of professional experience in student advising or counseling in a higher educational institution.

• Master’s degree from a regionally or nationally accredited institution.
• One year of experience working with a federal education grant.
• Spanish bi‑lingual.

• Knowledge of student development, advising, and retention strategies for student populations.
• Ability to provide proactive, holistic academic and career guidance.
• Skill in developing individualized academic and career plans.
• Ability to monitor and interpret student data, identify risk factors, and intervene appropriately.
• Knowledge of financial aid processes and resources that reduce reliance on student loans.
• Excellent organizational skills and ability to maintain detailed and accurate records.
• Excellent interpersonal, verbal, and written communication, and customer service skills (giving and receiving feedback, active listening, conflict resolution,…