Field Service Engineer Trainee

Omega Medical Imaging – Sanford, FL

At Omega Medical Imaging, we are innovators in the field of interventional imaging. As the only company in the world specializing in AI-driven fluoroscopy systems for Electrophysiology (EP) and Gastrointestinal (GI) cases, we’re transforming how clinicians perform life-saving procedures. Our patented Fluoro Shield™ technology reduces radiation exposure by up to 84%, enhancing patient safety and improving clinical outcomes.

Joining Omega means being part of a close-knit, mission-driven team where your work has a measurable impact on healthcare delivery—and where your technical expertise directly supports our commitment to excellence, innovation, and service.

We are looking for an exceptional Field Service Engineer Trainee to become a valuable partner in the growth and sustainment of our product portfolio and service support strategies. If you are enthusiastic, possess an innate attention to detail, and have a passion for excellence, then we invite YOU to become the next guardian of our legacy in this role.

The candidate will spend approximately 4 – 12 months training at our headquarters in Sanford, FL. Upon successful completion of the training program, the position will be a hybrid role that will require the individual to learn the products and customer base in the field while also spending non-deployed time at the corporate headquarters. The purpose is for the person to learn all legacy and future products and participate in process improvement to become a subject matter expert.

• Travel anywhere Omega has a system and work flexible hours, including nights/weekends/holidays, on short notice to rapidly respond to customers that need support. Must also have reliable transportation, a valid driver’s license, and a passport (or willingness to obtain one)
• Demonstrate understanding of the fundamentals of x-ray technology and mechanical components within the medical device field.
• Display knowledge in wire crimping, soldering, basic electronics, measuring high and low voltages, and troubleshooting fuses, relays, and pots. Understand and apply electronic, mechanical, fiber optic, and networking technologies.
• Read and translate various types of schematics.
• Utilize calibrated testing equipment.
• Continually train on and understand the core requirements of each system within the Omega portfolio to service and maintain the products at the highest level.
• Lift a minimum of 50 pounds.
• Use professional verbal and written communication to partner with internal and external customers on various issues.
• Provide constructive feedback to the Design and Engineering Teams to capture areas of improvement for our products.
• Partner with the Sales Team on potential leads for contracts or product sales opportunities
• Be flexible to change with company policies designed to drive efficiency, accountability, and growth for the company and Service Organization.

• A basic understanding of installing, maintaining, and troubleshooting multi-technology systems. They may also have entry level experience in medical imaging service, medical equipment, or military electronics.
• Associate degree, military training or equivalent work experience dealing with electronics, medical devices, mechanical systems, computer science, or related technical discipline.

• Competitive Based Salary
• PTO Package
• 401(k) with Safe Harbor Company Match
• Tuition Reimbursement
• Medical, Dental, Vision, Disability, and Life Insurance
• HSA with Employer Match Contribution

Omega Medical Imaging, LLC is an Equal Opportunity Employer (EOE) and Drug-Free Workplace (DFW).