Area Supervisor

Area Supervisor – Ross Stores, Inc.

Join Ross Stores, a leading off‑price retailer, to lead a specific store area and serve as Manager on Duty when needed. Bring your talents to a company with over 2,200 stores, a Fortune 500 revenue, and a commitment to diversity and continuous learning.

• Open and close the store, supervise Associates, and maintain a friendly, organized shopping environment.
• Ensure merchandise presentation, store cleanliness, and compliance with company operational processes.
• Maintain safe and secure environments – enforce safety policies, manage building entrance/exit control, safeguard cash and inventory, and respond to alarms.
• Deliver excellent customer service – treat customers and associates with respect, maintain professionalism, and recognize high performance.
• Represent the Ross brand, enforce dress code, and keep all store areas merchandise‑ready.
• Manage merchandising – oversee receiving, processing, and displaying products; manage stockroom organization; handle markdowns and loss prevention.
• Supervise front‑end operations – train associates on cash registers, shortage control, and “scan and bag” best practices; manage line and expedite customer wait time.
• Maintain fitting rooms, ensuring cleanliness and proper tag auditing.
• Perform administrative duties – cash pulls, bank deposits, payroll admin, schedule compliance, and other tasks assigned by the Store Manager.

• Safety & Security: Implement safety protocols, monitor for hazards, secure the store and protect cash and inventory.
• Customer Service: Show courtesy and professionalism to customers and associates.
• Brand & Appearance: Represent the company brand, enforce dress code, and maintain a clean, merchandised store.
• Merchandising: Ensure proper receiving, processing, and placement of merchandise, and maintain stockroom standards.
• Loss Prevention: Conduct inspections, maintain PVM system, and safeguard confidential information.
• Front‑End Operations: Train associates, manage cash procedures, and ensure efficient cashier performance.
• Fitting Rooms: Keep fitting rooms clean, audit tags, and process returns.
• Administration: Handle cash pulls, payroll, scheduling, and other store manager requests.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculations in retail settings.
• Ability to work evenings and weekends.

• Use all store equipment, including pressure‑demand terminals (PDTs), registers, and PCs.
• Stand, walk, and move around the store for up to 100% of working time.
• Regularly bend, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift more than 25 lbs.;
  Stockroom shifts may require lifting over 20 lbs.
• Use janitorial equipment, rolling racks, ladders, and other supplies.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Mid‑Senior Level

Full‑time

Business Development and Sales;
Retail