Mitigation & Project Manager

• 401(k)
• Health insurance

Higher Point Carpet Care is looking for a driven and experienced Mitigation & Project Manager to join our growing team. We are looking for someone who is hands-on, takes initiative, pays attention to detail, and knows how to get the job done!

This is an exciting opportunity to lead remediation, water mitigation and other projects from start to finish, making a real difference for customers during their most stressful moments. If you thrive in a fast-paced environment and love seeing a project through to completion, we want to hear from you!

• Oversee and manage water, fire, and mold mitigation projects from initial assessment through completion.
• Coordinate crews, subcontractors, and equipment scheduling to ensure timely project delivery.
• Conduct on-site inspections and document damage using industry-standard moisture mapping and reporting tools.
• Perform mold and moisture inspections, identify problem areas, and recommend appropriate solutions.
• Prepare and submit accurate estimates, scopes of work, and project documentation.
• Communicate effectively with property managers, clients, and team members.
• Ensure all mitigation work meets IICRC standards and local compliance requirements.
• Monitor job site safety, quality control, and crew performance on active loss sites.
• Be hands-on and actively participate in mitigation and remediation work alongside the crew, including drywall removal, demolition of affected materials, equipment setup, cleaning, and other restoration tasks as needed.

• 2+ years of experience in water/fire mitigation, restoration project management, or a related field
• IICRC certification (WRT, ASD, or similar) strongly preferred
• Strong knowledge of insurance claims processes and working with adjusters
• Excellent communication, organizational, and leadership skills
• Valid driver's license with a clean driving record
• Ability to work flexible hours, including on-call response as needed

Higher Point Carpet Care is a trusted restoration and cleaning company serving the Central Florida area and surrounding communities. We've built our reputation on fast response times, quality workmanship, and genuine care for every customer we serve. Our team is tight-knit, passionate, and committed to raising the bar in the restoration industry — and we're looking for great people to grow with us.