Senior Court Case Manager - Veterans Court

Veterans Court Case Specialist is a grant-funded county position and will work under the supervision of the Problem-Solving Courts Manager in the Judicial Division. This professional position will orient new veterans signing into the program; perform intakes; assist with client placement where necessary; ensure that each participant has transportation; communicate with service providers; verify information for phase advancement; track data using an internal case management system for statistical reporting and subsequent performance measures.

This position will be responsible for performing drug testing on veteran court clients by implementing collection, accountability, and transport of drug testing samples. Work will also be performed in a drug testing lab setting and must maintain knowledge in all aspects of urinalysis collection and accountability processes. Work schedules are prone to be more irregular versus consistent days and start/end times.

The position is required to always maintain a professional demeanor and to establish effective working relationships with judges, court personnel, County Probation office, Office of the State Attorney, Public Defender's Office, Veteran’s Administration, Seminole County, and treatment providers. Work is performed under the direction of the Veteran Court Judge. Perform other duties and projects assigned by supervisor. Educate the public and stakeholders about treatment court philosophy and operations.

Perform other duties as assigned.

• Bachelor's degree in public administration, business administration, criminal justice, psychology, sociology, or a closely related field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
• Three years of professional, administrative, analytical related work experience. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.
• Three or more years of experience in substance use disorder treatment, behavioral health services, case management, treatment coordination, or treatment courts required.
• Experience working with justice-involved populations and individuals with co-occurring substance use and mental health disorders preferred.
• Demonstrated knowledge of evidence-based practices and ability to maintain confidential information.

• Strong communication, organizational, and collaborative skills.
• Ability to manage grants and budgets.
• Skill in developing and implementing program policies and procedures.
• Capacity for community engagement and public education.
• Commitment to ethical standards and professional conduct.
• Work involves a significant amount of standing, walking, sitting, talking, listening, and reaching with hands and arms; must be able to transfer up to 10 pounds.
• Knowledge of the Florida State Courts System Circuit Court Criminal procedures.
• Communicate clearly, concisely, and logically.
• Work independently, with direction, and establish priorities.
• Operate a personal computer and use software applications (Microsoft Outlook, Word, Excel, Access, and Teams).
• Ability to communicate ideas clearly, orally and in writing.
• Ability to maintain confidentiality.
• Ability to perform clerical support tasks, such as preparing orders, documents, files, forms, and correspondence; creating and maintaining record systems for efficient case management.