Medical Assistant - Sanford

Overview

Medical Assistant - Sanford

Location:

Sanford, ME 04073 | Department:
Medication Mgmt Services |

Employment type:

Full Time

Sweetser is in search of a psychiatric Medical Assistant for our Certified Community Behavioral Health Center (CCBHC) in Sanford. A $2,500 sign-on bonus is available. The Medical Assistant will utilize trauma-informed practices and customer service to support psychiatric providers and patients, ensuring quality mental health and substance recovery medication management in a clinical setting. The role requires coordination with natural supports and other providers to ensure quality care and documentation, as well as productivity and scheduling alignment with psychiatric providers.

• Provide customer service within established deadlines, consistent with organizational values, standards, and policies.
• Facilitate referrals to other needed services through the completion of a Service Update Document (SUD).
• Manage prior authorization requests.
• Manage pharmacy relationships.
• Manage incoming and outgoing patient and provider phone calls.
• Screen and respond to calls and communicate outcomes to providers to enhance coordination of care.
• Engage patients who miss callback dates.
• Facilitate the discharge process for psychiatric providers.
• Attend and actively participate in Clinical Staff meetings and in-services.
• Clinical skills: provide injections as ordered by the provider and obtain pre-appointment vital signs and document results.
• Facilitate basic laboratory tests.

• Successful completion of a medical assistant program from an accredited vocational institution or community college and/or certification with the AAMA (American Association of Medical Assistants).
• Registered through the AAMA, AMT (American Medical Technologist) or another nationally recognized organization preferred.

• 1–2 years of experience as a medical assistant preferred.
• Experience with EHR.

• Ability to communicate with tact and patience with clients, families, and staff.
• Ability to work within a flexible schedule.
• Ability to maintain a high level of confidentiality.

• Entry level

• Full-time

• Health Care Provider

• Mental Health Care