Social Services Program Specialist

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

Opening Date:
December 31, 2025

Closing Date:
January 14, 2026

Job Class Code: 5092

Grade: 22

Salary: $47,652.80 - $66,497.60 per year*

* This is inclusive of a 1.00% recruitment and retention stipend

Position Number:

Location:

Sanford

The Department of Health and Human Services, Division of Support, Enforcement and Recovery (DSER) is seeking to fill a Social Services Program Specialist I position in Sanford, Maine.

This is professional services work in responding to customer service inquiries; facilitating all aspects of statewide training within the Division of Support Enforcement & Recovery (DSER); assisting with internal audits and evaluations; and conducting outreach to educate the community on DSER. In this role you will apply critical thinking and develop strong working relationships to identify problems in order to collaboratively develop strategies to assist in successful resolutions with District office staff.

Job duties include, but are not limited to:

• Responding to inquiries verbally and in writing
• Creating, facilitating and tracking staff training
• Assisting with program self-assessment and data reliability audits
• Conducting outreach projects
• Managing DSER SharePoint and resources
• Special projects as assigned

Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

• Professional/paraprofessional experience in performing compliance and/or financial audits and performing legal, financial or fraud investigation work
• In addition, preference will be given to candidates with two (2) or more years of experience as a State of Maine, Human Services Enforcement Agent.

Note:

Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Selected candidates must have a successfully completed fingerprint-based criminal history record check on file and conducted every 5 years to ensure continued suitability for this position.

• Explain your experience with creating and delivering training.

• Describe your knowledge, skill and experience with computer applications and programs.

• You will be required to train individuals with varied education, skills, and learning styles. How will these factors dictate your approach to training? Please describe the process you would use to discern a trainee’s learning style and proficiency, and how you would adapt your approach to maximize your efficacy.

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

DSER’s responsibilities include establishing paternity, locating parents, establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. This position…