Associate Clinical Applications Analyst - Oracle

Optum's EHR Services practice supports healthcare organizations in optimizing Electronic Health Record (EHR) ecosystems and the clinical applications that integrate with core EHR platforms such as Epic and Oracle Cerner. These applications support critical clinical and operational workflows across areas such as laboratory, imaging, pharmacy, cardiology, perioperative services, ambulatory care, and other specialty departments.

As a Core Clinical Applications Analyst - Associate
, you will gain hands‑on experience supporting clinical applications that help healthcare organizations deliver safe, efficient patient care. Working alongside senior analysts, consultants, and application leaders, you will learn the fundamentals of healthcare IT, clinical workflows, application support, testing, troubleshooting, and system optimization while building a foundation for a career in healthcare technology. This position is designed for early‑career professionals seeking practical experience in healthcare IT and clinical application support.

You’ll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

• Contribute to the day‑to‑day support of clinical applications that integrate with Epic, Oracle Cerner, and related healthcare technologies
• Assist with application configuration, maintenance, workflow updates, user settings, and integration‑related support activities under the guidance of senior team members
• Develop an understanding of clinical and operational workflows and how clinical applications support patient care and business operations
• Support application build, enhancement, and maintenance activities while following established standards and best practices

• Support application testing efforts, including unit, integrated, regression, upgrade, and go‑live validation activities using established testing procedures
• Help investigate application issues, workflow gaps, interface errors, and end‑user concerns while appropriately escalating complex issues
• Participate in go‑live, upgrade, and post‑implementation support activities to help ensure system stability and user adoption
• Provide application support coverage as assigned, which may include participation in an on‑call rotation to address urgent operational or system support needs
• Assist with identifying opportunities for workflow optimization and operational improvement

• Partner with analysts, technical teams, clinical stakeholders, and other cross‑functional partners to support project and operational initiatives
• Collaborate with third‑party vendors and EHR platform representatives during troubleshooting, maintenance, and enhancement efforts
• Create and maintain documentation including workflow diagrams, build specifications, test scripts, knowledge articles, status updates, and support materials
• Participate in team and client meetings to communicate progress, identify risks, and support project objectives

• Adhere to established security, privacy, regulatory, and protected health information (PHI) requirements when supporting clinical applications and healthcare data
• Follow organizational policies and documented procedures to ensure responsible handling of system access, application data, and support activities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma
• 1+ years of experience in healthcare IT, enterprise IT,…