Public Safety Software Support Analyst
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Mark
43 in Portland, ME is seeking a Software Support Analyst to join our customer support team. You’ll directly interact with first responders and civilian staff at public safety agencies to improve their experience with our products.
The role requires strong communication, problem-solving, and the ability to work across teams to resolve issues. We expect at least 2 years of software support experience, comfort with Zendesk/JIRA, and the ability to learn and explain complex software.
This posting is for the Public Safety Software Support Analyst I role at Mark
43, based in Portland, ME, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Public Safety Software Support Analyst I role in the description above.
We appreciate your interest in this position.
Join Mark
43 and contribute to our ongoing work.
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