Front Desk Guest Services

Join to apply for the Front Desk Guest Services role at Wonder Valley Resort
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Esta es una oportunidad part‑tiempo con posibilidades de asumir nuevas responsabilidades basadas en el desempeño y las necesidades de la organización.

$17.00/hr - $19.00/hr

Do you enjoy creating memorable first impressions and helping people every day? If you’re friendly, organized, and thrive in a fast‑paced environment, the Guest Services Representative role at Wonder Valley Resort could be the perfect fit for you. As the first point of contact for our guests, you'll play a key role in delivering a warm, welcoming, and seamless experience that sets the tone for their entire visit.

• Display top quality guest services
• Responsible for taking resort reservations
• Responsible for taking horseback riding reservations
• Manage all incoming and outgoing mail/packages
• Answer multi‑line phone system
• Data entry
• Respond to or transfer client emails when appropriate
• Transfer calls to each office, department, and individuals effectively
• Display professional phone etiquette
• Ensure front office and lobby area look professional and welcoming at all times
• Request housekeeping or maintenance attention when required
• Assist guests with gift shop transactions
• Guest check‑in/check‑out procedures and records
• Balance bank register and handle cash register transactions
• Take written messages during River Way Ranch Camp season for seasonal staff
• Other duties as assigned

• Experience in guest services
• Excellent verbal and written communication skills
• Ability to organize time and multitask efficiently
• Must have a good attitude and be a team player
• Must be able to work evenings/nights, weekends, and holidays
• Must have working knowledge of Microsoft Office and the ability to quickly learn other computer programs

Part‑time – $16.50 - $18.50 per hour.

• Day shift
• Evening shift
• Flexible schedule
• Weekends (required)

Wonder Valley Ranch Resort – 6450 Elwood Rd., Sanger, CA.

• 401(k) retirement plan
• Health, dental, and vision insurance
• Paid sick time and vacation
• Meals provided when guests are on property
• Employee discounts
• Facility use privileges (fitness room, fishing in the pond, etc.)

Join our team and enjoy meaningful work, great benefits, and perks that make every shift rewarding!

Entry level

Full‑time

Administrative

Hospitality