More jobs:
ECommerce Customer Service Representative
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-01-27
Listing for:
ASIA INTERNATIONAL, INC.
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
Job Duties and Responsibilities
- Assist customers with questions regarding the website including product details, shipping, cooking instructions, etc.
- Confirm orders that have been placed
- Resolve any issues customers may experience with their package or product
- Create and confirm shipping labels; resolve any Fed Ex delays
- Respond to customer service emails, calls, and text messages
- Input and update orders
- Assist with marketing emails
- Add new products to Shopify
- Projects as assigned
- Assisting manager with Marketing strategies as needed
- Assist with launching new products
- Social media postings
- Respond to Google Reviews
Hours:
Monday – Friday 7am – 3:30pm
- Excellent written and verbal communication skills
- Excellent computer and technology platform skills
- Resourceful, independent, and a problem solver
- Outstanding attention to detail and accuracy
- 1-2 years of experience in web management or E-Commerce support role
- Must be detail oriented, well organized, and capable of working independently
- Drop Box
- Buffer
- Omnisend
- Shopify
- Microsoft Office
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×