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Bilingual Vote Center Customer Service Representative​/Election Representative

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: OCERS
Full Time, Seasonal/Temporary position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Vote Center Customer Service Representative/Election Representative (Extra Help)

Bilingual Vote Center Customer Service Representative/ Election Representative (Extra Help)

(Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese)

Orange County Registrar of Voters (ROV) will begin accepting applications for the Vote Center Customer Service Representative/ Election Representative (Extra Help) position on DATE, this recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the Agency are met. Qualified applicants are encouraged to apply immediately. The first review of applications will be done on or about DATE.

Please Note: Only online applications will be accepted. Applications will be screened in relation to the criteria described.

These are Extra Help temporary/seasonal positions (these are NOT permanent positions). These positions will often require overtime, both in the evenings and on weekends.

About the Position

The Bilingual Vote Center Customer Service Representative/Election Representative (Extra Help) will fill positions at Vote Center locations throughout Orange County for the June 02, 2026 Statewide Primary Election. We are looking to fill these positions immediately with 2-day required training starting in mid-XX and a work commitment of approximately 7 days during the period of May 27, 2026 through June 03, 2026.

Responsibilities
  • Processing and assisting voters
  • Issuing ballots
  • Accepting Vote-by-Mail ballots
  • Set up and take down election equipment
  • Other election-related tasks as assigned
Regions

Central Orange County (Anaheim, North Tustin, Orange, Santa Ana, Tustin, Villa Park)

South Orange County (Aliso Viejo, Dana Point, Ladera Ranch, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Silverado Canyon, Trabuco Canyon)

West Orange County (Cypress, Fountain Valley, Garden Grove, Huntington Beach, Los Alamitos, Seal Beach, Stanton, Westminster)

North Orange County (Brea, Buena Park, Fullerton, La Habra, La Palma, Placentia, Yorba Linda)

Coast Orange County (Costa Mesa, Irvine, Laguna Beach, Laguna Woods, Newport Beach)

Desirable Qualifications
  • Be able to commit to this position for approximately 10 days spread over a two-month period
  • In addition to multiple days of remote and in person training be able to work the following schedule:
    • 4-Day Vote Center:
    • Set up day: TBD (Will be scheduled one of the following):
      Wednesday, 5/27/2026, Thursday 5/28/2026 or Friday 5/29/2026
    • All Voting days:
      Saturday, 5/30/2026 – Tuesday, 06/02/2026
    • Takedown day:
      Wednesday, 06/03/2026
  • Must be able to work overtime, including evenings and weekend to meet the needs of the department
  • Patience while working with a wide variety of ages, ethnic groups and skill levels
  • Ability to provide clear and concise instructions and deal courteously with the public
  • Effective verbal and written communication skills
  • Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese are highly desirable but not required
  • Computer literate, ability to operate a laptop computer and access information using a database
  • Self-motivated and hard worker with a positive attitude
  • Flexible, able to quickly adjust to tasks and assignments
  • Organized and able to manage their time under heavy workloads and deadlines
  • Attention to detail
  • Ability to work in a face paced environment as both a team player
  • Always present a professional appearance and demeanor while representing the department
  • Able to deliver supplies daily to designated locations if called upon
  • Ability to read and speak English
  • Customer service skills that include responding to public inquiries
  • Understand and follow oral and written instructions
Minimum Qualifications

Minimum qualifications to be viewed.

Physical, Mental, and Environmental Requirements

Physical Conditions: Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend…

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