Customer Service Rep

Customer Service Rep

A Glass Fabrication and Distribution Company located in Stockton, California has an immediate opening for a Customer Service Representative. This position is a Full Time "entry level" position that once trained will enhance our Customer Service Dept. by providing courteous and professional service to our customers as well as support for our internal staff.

Job Duties/Responsibilities:

• Assisting customers over the phone
• Processing customer orders placed verbally, by fax and emails
• Assisting our customers at our "will call" counter
• Performing billing tasks with accuracy
• Completing standard filing tasks both physically and electronically
• Entering orders & generating purchase orders from various vendors while considering pricing and lead time

Minimum Qualifications:

• Good communication skills. (Verbal and written via electronic communication).
• Basic office skills (Filing, answering phones, data entry and general clerical assistance).
• Basic computer software experience (Excel, Word, Outlook and ability to learn internal software applications).
• Basic math skills (Simple addition and multiplication issues are encountered daily).
• Must be a self-starter, detail oriented and organized.
• Must be reliable and have the ability to work in a "team" environment.
• Bilingual (Spanish) would be considered a plus.