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Senior Customer Relations Lead — Onsite

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: Collectors Holdings, Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Event Management & Planning, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 33000 - 44000 USD Yearly USD 33000.00 44000.00 YEAR
Job Description & How to Apply Below

Collectors Holdings, Inc. is seeking a Senior Customer Relations Lead to oversee and mentor the CRC team at our Santa Ana, CA office. This on-site role focuses on timely customer responses and cross-functional collaboration with the Claims department.

You will develop policies, improve responses, and coordinate with IT to enhance the CRC portal while ensuring turnaround times and high-quality service. Onsite five days a week, 6am–2:30pm, with comprehensive benefits.

The following position is for a Senior Customer Relations Lead — Onsite Santa Ana with Collectors Holdings, Inc.

We are currently recruiting a Senior Customer Relations Lead — Onsite Santa Ana for our team in Santa Ana, CA, United States.

This is an excellent role to take on the Senior Customer Relations Lead — Onsite Santa Ana role at Collectors Holdings, Inc.

Position Requirements
10+ Years work experience
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