Web Content Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization.

We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector.

Our Product and Design teams are helping to create a seamless user experience across various platforms to provide the most trusted services and delightful experiences for grading, protecting,managing, buying, selling, and sharing collectibles. Our grading operation processes millions of collectibles a year and serves as a research hub for collectors across collectible categories. By leading the standards in the collectibles industry, we have earned customer trust that we can leverage across our expanded product offerings such as PSA Vault, the official vault for eBay.

We’re looking for a Web Content Manager to join our Marketing Team to to lead the planning, execution, and optimization of marketing-owned pages across our US and International websites. You’ll own our CMS, manage the publishing calendar across multiple teams, and collaborate with Marketing, Product, Design, Copy, and Engineering to build and maintain high-impact, on-brand pages.

This role sits at the intersection of storytelling and systems—balancing creativity, strategy, marketing best practices, and operational rigor to deliver an exceptional web experience for our customers. It’s a fit for someone fluent in web culture and digital trends, with a sharp understanding of how to craft experiences that resonate emotionally and drive conversion.

You’ll report to the Marketing Ops Development Lead and work remotely, or hybrid at our Jersey City, NJ or Santa Ana, CA office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time.

This will be discussed further as part of the recruiting process.
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* What You’ll Do:

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* ** CMS Ownership:
** Serve as the primary owner of our CMS (Contentful), managing structure, publishing workflows, taxonomy, and governance, QA; train and support internal stakeholders in content operations
* ** Content Development:
** Lead cross-functional page creation from intake through go-live, partnering closely with designers and copywriters; work with Brand, Product and Tech teams to align messaging, support feature launches, and ensure consistency across U.S. and international websites
* ** Content Governance:
** Champion a customer-first approach to web UX and storytelling, recommending strategic updates and enhancements while maintaining brand excellence across all marketing-owned web experiences; ensure alignment across multiple regions and business units.
* ** Content Optimization:
** Conduct analysis to identify opportunities and issues, implement technical SEO recommendations, and maintain data layer…