More jobs:
Application Support
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-01-03
Listing for:
LWC, Inc.
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
Role Summary
- Critical business need for the role:
To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. - Significant contributions of role:
Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs. - Impact to business if not filled:
Impact to the NPS scores, potential impact to the Member and agent experiences. - Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe):
Cost Avoidance.
PAS - Prior Authorization System
Team CompositionPart of the PAS SSMO team.
Top Responsibilities- Coordination across multiple applications
- Monitor Correspondences workflow to ensure those are in compliance with CMS regulations.
- Incident Management
- Problem Management
- Availability Management
- Quality Management
All your information will be kept confidential according to EEO guidelines.
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