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Senior Help Desk Lead: Mentor, IT Ops & Security

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: LIVE | WORK
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 54000 - 58000 USD Yearly USD 54000.00 58000.00 YEAR
Job Description & How to Apply Below

LIVE | WORK in Santa Ana, CA is seeking a Senior Help Desk Technician to serve as a senior technical support resource within our IT team, handling escalated issues, mentoring junior technicians, and helping improve processes and systems that support our employees.

You’ll work hands-on with Windows, Microsoft 365, Active Directory, networking, endpoint management, and enterprise security tools, and you’ll strengthen helpdesk operations through documentation, root‑cause analysis, and knowledge

Are you ready to take on the Senior Help Desk Lead:
Mentor, IT Ops & Security role at LIVE | WORK?

This position is for the Senior Help Desk Lead:
Mentor, IT Ops & Security role at LIVE | WORK.

We are seeking a motivated Senior Help Desk Lead:
Mentor, IT Ops & Security to join LIVE | WORK in Santa Ana, CA, United States.

Position Requirements
10+ Years work experience
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