Housing Specialist II

Join to apply for the Housing Specialist II role at Volunteers of America Los Angeles
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Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more la.org.

$24.86 – $26.17 per hour

VOALA offers competitive medical, dental, vision and retirement benefits.

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II provides experience‑based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed;

able to lead these efforts as required.

• Identify and locate suitable housing options for homeless participants, including referral to VOALA shelters as appropriate.
• Create and maintain a housing database linking tenants to apartments.
• Communicate with landlords and familiarize them with the program and the unique needs of participants.
• Conduct habitability and lead‑based paint inspections of housing options as needed.
• Work directly one‑on‑one with landlords on behalf of clients and the program.
• Develop support systems to meet individual client housing needs; coordinate and facilitate move‑in activities, rental negotiations, and service referrals as needed.
• Facilitate the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction.
• Provide information referrals, crisis interventions, and assistance with permanent housing placement for participants as part of the program case management team.
• Assist case managers in conducting comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information to develop an Individual Service Plan.
• Coordinate follow‑up services with the case management team.
• Participate in community engagement and outreach efforts.
• Additional duties as assigned.

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.

• Bachelor’s Degree in Social Services or related discipline, OR equivalent combination of education and work experience (four years).

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

• Bilingual (Spanish).
• HMIS (homeless database).

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact DHS or SSA so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Entry level

Full‑time

Other

Non‑profit organizations

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